Helen heard us out and quickly came up with more than one option to meet our needs. She was informative and supported us to make an educated plan that worked well for our situation! Here are a few words that would best describe how we felt about Helen and the service she provided – knowledgeable, friendly, professional, easy – going attitude, flexibility in time; excellent communication skills; honest; not focused on making a sale and delivered results! We will definitely be referring her to all of our friends.

 Ivan & Janice

In 2013, I met with Helen West to refinance a current home / mortgage, something I’d never done before. Helen made the whole process go seamlessly. Now, almost 3 years later, the perfect place on the water, to begin a new life, has been found. So, in November, we began the process again. Helen’s diligence, hard work and relentless efforts are second to none. She asks all important questions and has never given up. Now, early in 2016, we are closer to getting our dream home and the person to thank is Helen West!

 Tracy

What a great experience it was working with Helen West. It is refreshing to see someone who truly cares about her clients. Through this entire experience I was ready to give up several times, but Helen’s encouragement that it would all work out in the end kept me going. I am so glad that I trusted in her because she work very hard for me and my family from start to finish.

The entire process took over five weeks. Being self employed I understand it is a bit more difficult to obtain financing, especially with the new mortgage laws, but Helen made sure we got a great lender (Meridian) at a great rate. Helen made us feel that she truly cared about us and our future. We had some hiccups along the way with two different appraisers and the lawyer’s fees but Helen true to her word made it work. She even gave us $400.00 on closing to help with closing costs because the lawyer misrepresented his fees.

I will not hesitate to recommend Dominion Lending to anyone, only because of Helen and her outstanding work ethic and compassion for her clients. Thank you for all your hard work Helen.

Kathy

Helen West has served a number of my clients with professionalism, enthusiasm and skill. She has been able to provide clients with competitive rates and has helped guide my first time buyers through the process with ease. Whether timelines are tight or not, she works tirelessly to ensure the transaction comes together and the job gets done. I would recommend Helen in an instant (and have!). She is my “go-to” Mortgage Broker with whom I am more than satisfied.

Colleen

Thank you so much for providing great service in the timely manner that was required. It has been more than a pleasure, and look forward to working with you again soon.

Kevin